The gaps we still have
What is missing.
A dated list of what this company does not yet have, so a reader can see the gaps beside the rest of how we work.
4 min read · Section: Open gaps · Updated 2026-10-07
This is the list of gaps in the company today. It names the problems we have already accepted as worth our attention, so a reader can see them beside the rest of how we work.
No SOC 2
The businesses we build for have not required SOC 2. If a future engagement does, we will pursue it. Until then, we are not paying for a certificate that does not change what we ship.
No formal pillar email program yet
The Friday digest ships. A deeper monthly letter for people who finish a tool is sketched and not built.
No call recording on sales conversations
Most calls are short. Recording adds consent, storage, and review. If the Free Systems Plan brings more calls than the team can take, this changes.
No maintained CRM integrations
The CRM a business already runs is the one we connect to. We do not keep a separate integration product for every CRM on the market.
No team beyond the named builder and the tools we use
The named builder is Angel Castro. He is Founder and CEO. We use software to research, write, code, and review where it makes the work better. We have not hired beyond this. If we do, the hiring note will land in this handbook first.
No annual conference
We are not running a conference. If we ever do, it will be small and about the jobs, not a vendor stage.
This list gets updated
When something on this list ships, it leaves the list. When a new gap shows up, it is added here. The date below is the day we last touched the page.
Last updated: 2026-10-07. We review this list each quarter.